Please contact your Account Manager directly or use the details below to contact us with your enquiry.
2017 Christmas opening hours
Friday 22nd December - 8:30am - 1:00pm
Monday 25th & Tuesday 26th December - closed
Wednesday 27th & Thursday 28th December - 8:30am - 5:30pm
Friday 29th December - 8:30am - 4:00pm
Monday 1st January - closed
To speak with someone about your enquiry, use the following phone numbers:
Business Electricity (supply) enquiries: +44 (0)1473 234150
Power Purchase (generation) enquiries: +44 (0)1473 234157
General enquiries: +44 (0)20 7448 0900
Customer enquiries: +44 (0)1473 234 100
For general enquiries, please use the form at the bottom of this page. For all other enquiries, choose an option below:
SmartestEnergy has offices in the following locations:
London office - Dawson House (for Asset Optimisation team)
Our aim is to give you excellent customer service, but we acknowledge that sometimes we might get it wrong. Please let us know as soon as you have a complaint so we can work with you to put it right quickly.
Report energy theft
Tampering with electricity meters can be dangerous. If you see or suspect energy theft, please report it to Stay Energy Safe by calling 0800 023 2777 or using their online form.